Last Updated: 01/02/2025

At Tonic Vault UK, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or make purchases from our dispensary.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

  • Visit our website and browse our products
  • Create an account or register for an account on our site
  • Place an order for products
  • Subscribe to our newsletter or marketing communications
  • Contact us via email, phone, or social media

The types of personal information we may collect include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (processed securely)
  • Date of birth (to verify age)
  • Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you regarding your orders or inquiries
  • To improve our website and services
  • To personalize your experience on our site
  • To send you newsletters, marketing communications, and promotional materials (you can opt out at any time)
  • To comply with legal obligations and regulations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

  • To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • To comply with legal obligations, enforce our site policies, or protect ours or others’ rights, property, or safety.
  • In the event of a business transfer, merger, or acquisition, where your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of