INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What is your return policy?
We accept returns within 3 days of delivery. Items must be in their original condition and packaging.
Do you offer any discounts or promotions?
Yes! We regularly offer discounts and promotions. Be sure to subscribe to our newsletter or check our website for the latest deals
Do I need to create an account to make a purchase?
You can make a purchase as a guest, but creating an account allows you to track your orders, save your information for future purchases, and receive special offers.
What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the expected timeframe, please contact us at contact@tonicvaultuk.com with your order details, and we will assist you.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
INFORMATION ABOUT US